Furniture Village - Staines - Staines

Sandy Leca

Huge selection and very nice quality. Laura helped us and was extremely helpful and kind. Couches have now been delivered (super nice guys from the delivery team). The one doesn’t fit but no problem left unresolved and soon they will all be in one place once the upholsterer comes and does his thing to get it up the narrow stairs. The chair and footstool are in place and they look absolutely stunning. 5 star service all the way

Sarah Ardrey

First time sofa buyers and were planning on looking elsewhere as well but Laura made us feel so comfortable and helped us find exactly what we wanted. The sofa we fell in love with first, was completely out of our price range but she found a sofa with very similar features, which was so much less and we just knew we had to get it. She explained everything very well to us and was just brilliant! Will definitely be back for other furniture and future sofas!

Ashwin Maradia

Went there for dining table. Met Abed who not only explained the differences of the product but helped us to make informed decision. Very happy with purchase and quite impressed with his knowledge about products. Person like Abed is an asset to the company. Definitely, would recommend this place and his service with smile.

Harsh Jain

Taking 1 start off as there is no option of returns. Also online order and instore orders have very different policies which is weird... Still think furniture is awesome...

Best experience until now...
We wanted sofa bed for our parents and I had spent long time on murphy beds, etc. Finally we met Shah here. What an awesome sales person. He took us straight to best model guided us on everything and today we had smooth delivery.

Heetashi Shukla

Had a great experience with Raj who was very well informed, educated and patient! Gave us all the time we needed, ensured we were happy with our final product and now we’re excitedly waiting for its arrival and set up! Excellent customer service

Zsofia Takats

Arooj thank you for your help choosing our new sofa bed. It is a dream we love it so much. You explained very well what are the options available and helped tremendously to make the right choice. The purchase was smooth and the delivery as well. Glan was able to pick up our old sofa as well just a day before the new sofa bed arrived. Thank you again, I will spread the word about the excellent and professional costumer service in furniture village from now on!

Faizal Haji

I would like to express my heartfelt gratitude to Syed Shah of Furniture Village, Two Rivers Retail Park, Mustard Mill Road, Staines-Upon-Thames, for the outstanding service he provided to us. His patience, attentiveness, and willingness to address all our queries without rushing us made our visit truly exceptional and confident in our purchases.

Thank you, Syed.

Kind regards
Faizal Haji

Victoria Fair

Raj was friendly and informative, would recommend ? he's very helpful ...... edit - 4 months later and still waiting on pillows. They still have the incorrect number even though I have called to change it multiple times. Wouldn't buy again the store makes you feel like it will go smoothly but it doesn't and takes months and communication is rubbish. Also was told my old bed would be removed but they refused and I had to pay someone separately